Care in every room. Accountability behind every clean.
Your cleaning company needs to understand the responsibilities that come with working in a medical practice—from following agreed hygiene procedures to respecting confidential spaces and securing the premises after hours.
A-one Quality Services provides cleaning for doctors’ rooms, medical centres and clinics across Adelaide. We work with your practice manager to establish clear cleaning requirements, written site instructions and a schedule that fits around appointments and staff routines.
Reception areas, waiting rooms, consultation rooms and staff facilities have different cleaning requirements. Before work begins, we walk through your premises with you to agree on the areas, tasks, methods and frequency required.
We also clarify the responsibilities of our cleaners and your clinical team, including any restricted areas, equipment or tasks excluded from our service. Your cleaner receives the written specification and relevant practice instructions.
This gives your team a clear understanding of what our service covers and a practical standard against which to review it.
Wherever possible, we assign the same regular cleaner, helping them become familiar with your practice layout, priorities and site requirements.
Before the first service, we confirm access, alarm and locking procedures, confidentiality expectations and approved arrangements for cleaning products and equipment. Service times are agreed around your practice’s operating hours and room availability.
We leave a communication book at your practice for routine feedback, minor additional requests or anything that may have been missed. Entries should relate to cleaning and contain no patient information. Your cleaner checks the book each visit, completes requests within the agreed service and signs them off when done. Anything requiring additional time or approval is referred to management and discussed with you.
For urgent concerns or changes to cleaning procedures, your practice manager has direct access to our management team.
Looking for a cleaning company you can hold to a clear standard? Arrange a premises assessment with our team. We’ll discuss your practice’s requirements and prepare a proposal setting out the cleaning responsibilities, schedule and price.